FAQ

 

These are frequently asked questions about 777BabyCasino.

 

System

 

1. What do I do after downloading the casino program?

A: A setup icon will appear on your desktop after the download. Simply double click the icon and follow the setup instructions.

2. Can I play 777BabyCasino through Mac?

A: Basically, the OS for our casino software is MS Windows. Aside from MS Windows, it is possible to run our software in Mac OS such as SoftWindows, Virtual PC, etc., by using Windows Emulator. However, please, be informed that these may require larger memory or hard disk space to run.

3. Should I download the program every time I play the games?

A: Once you download the software, only six(6) files(approximately 5MB) blackjack, roulette, craps, video poker, slot, and baccarat will be installed on your computer. If you wish to enjoy other games, you will need to download them.

4. How long does it take to download the program?

A: The average downloading time is approximately twelve (12) to fifteen (15) minutes by regular 33KB/s modem.
If you are using cable or ADSL connection, it will be about two (2) minutes.
Once you have downloaded and installed our software the shortcut icon will appear on your desktop and this will enable you to directly connect to our games.

5. What are the minimum required computer specifications to use the software?

A: You might have at least these specs of computer as the followings:

You will require at least these minimum specs, as follows:- Windows98/95/NT/2000/Me/XP
- Pentium II 350MHz or higher
- 64MB RAM
- 32bit color video card (800x600 pixel mode) / 8MB
- More than 30MB of hard disk empty space
- Sound Blaster AWE 32bit or higher optioned soundcard

6. What would I do if the 777BabyCasino icon is lost from my desktop?

A: In case you cannot find the shortcut to 777BabyCasino or cannot remember where you put the icon, please, follow these instructions
1. Click the [Start] button located at the left-down side of your desktop.
2. Select [Search] and click [All files and folders]
3. Type '777Baby Casino.exe' and click [Search]
4. Computer will start searching.
5. If you see '777Baby Casino.exe' among the results on the right side window, double click it. Please, make the file as a shortcut on your desktop.
6. If you cannot find the file on your computer, you will need to download our casino software and install it again.

7. What are the steps to enjoy 777BabyCasino?

A: To enjoy 777BabyCasino, please, follow the steps as the followings:

1. Download the software from http://banner.777baby.com/cgi-bin/SetupCasino.exe
2. A [setup casino] icon will appear on your desktop after your download has completed.
3. Double click the icon and simply follow the instructions.
4. 777BabyCasino icon will appear on your desktop when the setup has completed. You can connect and enjoy our casino by double clicking the icon.

 

Game

 

1. Can I trust the game results?

A: 777BabyCasino uses Random Number Generator (RNG) software to ensure fair results of all the games. In all games that we have, including blackjack and baccarat, cards are shuffled well.

2. How fair is the games?

A: 777BabyCasino is an online casino company which has a legal online gaming license issued by the Government of the Philippines.
The payout ratio is audited by OPA monthly. For more details please refer to 'Fairness of the Games' page.

3. How can I chat with other players?

A: Click the [CHAT] button in multi-player and individual group tables and type your message. Then, click [CHAT] button again to chat with other players.

4.What is the minimum age for the real money betting?

A: You can play for real money if you are more than 18 years old. However, there is no age limit in free trial games.

5. How can I review my game history?

A: If you want to review the game history, you have to enter the game which you want to review.
You can check your game history by clicking [Game History] button.
For further information, please, contact 777BabyCasino customer support

6. What is comp point?

A: All real money bets at 777BabyCasino accumulates comp points. For each $10 bet you will earn 1 comp point and your accumulated comp points can be converted to real game money.
To convert your comp points to real game money, click and follow these steps [CASHIER]->[COMPPOINTS]->[CONVERT TO REAL GAME MONEY]
Comp is a short way of saying 'Complimentary'. You can earn comp points from every bet you make, in every game at 777BabyCasino. You can convert your comp points to your real game money at anytime. Comp points do not have wagering requirements; however, if you have received any bonus on your deposit, you have to clear the wagering requirements to allow your withdrawal transaction.

7. How can I change my betting amount?

A: In table games such as blackjack, roulette, craps, and baccarat, simply click the chip which you want to cancel with your right mouse button. In roulette, you can click [Clear bets] button to clear all the chips you have bet.
For slots and video poker, you can cancel your bet by clicking [-] button. In cases where the coin is not removed, the bet can be automatically cancelled by escaping from the game.

8. What would happen if there's sudden lose of internet connection?

A: If your internet connection is lost while you are playing any one of these games, blackjack, craps, baccarat, and video poker, you will automatically be sent back to the same game and will be able to continue play from the last situation, when your internet connection is restored.
Roulette and slots, are different, if the internet connection is lost and your betting wager has already been processed for that game then you simply get your game result from the game history.

9. What are the multi-player and individual group table?

A: Multi-player means a table in which you can enjoy the game together with other players.
If there are empty seats in a table, you may join the game.
Individual group table is a table that is open to you and your friends only, the other player are not permitted to join.
Input your own table name to enjoy an individual group table.

10. What kind of games are there in 777BabyCasino?

A: 777BabyCasino provides you with Baccarat, Blackjack, Blackjack Switch, Casino War, Craps, Poker, Poker Three, Live Poker, Pai Gow Poker, Caribbean Poker, European Roulette, American Roulette, Sic Bo, Video Poker, Normal Slots, Video Slots, Jackpot Slots, and many more games.
 We are constantly developing new and exciting games and will update you when these are available

11. How can I see the instructions of the games?

A: You can get detailed instruction for each game by clicking the HELP button in the lobby.
You can also get detailed information for every game through the HELP file.

12. What is Real Time Live Casino?

A: You can experience the distinctive gaming system at 777BabyCasino. The Real Time Live Games are the most recommended table games.
The reality of the games make you feel like you are playing in a real casino, chatting with your dealer gives you another excitement to the game. Experience Real Time Games that you will not find at the other online casinos, Ever!!.
The cards we use in the games are all shuffled very well and you can see the shuffling with your own eyes through the live screen.

 

Transaction

 

1. What is 777cashier?

A: 777cashier is a trading site which has the affiliation of 777BabyCasino.
The points you buy through 777cashier can be used in the real money games of 777BabyCasino.

2. What is NETeller?

A: NETeller is an online remittance service.
Your NETeller account is your cyber wallet that avails you to deposit or withdraw your funds into the E-Cash Direct account via internet.
NETeller and 777BabyCasino are discrete companies.
NETeller is a worldwide online payment system and 777BabyCasino deals with NETeller according to the formal contract.
You can deposit to your NETeller account and transfer it into 777cashier to charge your real money account or you can request your withdrawal into your NETeller account.

3. Where can I process the withdrawal transaction?

A: First you have to request your withdrawal at the Cashier in 777BabyCasino, then visit the 777cashier site and make your point sales request. The withdrawal will be done when 777BabyCasino sends the approval.

4. What is the required document for withdrawal?

A: For your first withdrawal, 777BabyCasino requires you to submit some documents to maintain your accounts safety and security. The documents you send are safely kept in our customer information supervising department, and we do not pass over the personal information to any third party.
The required documents are listed as follows;
A True copy of a valid ID, Passport or any valid license including your picture and residential address.

 

Personal Information

 

1. How can I change my passwords?

A: It is NOT possible for the customer to change their password.
For the security of your personal information, please, kindly send the required information mentioned above to our customer support.
When your identity is established, customer support will issue a new password immediately.
If you sign in with the new password you can now change the password as you wish.

2. How can I modify my registered information?

A: To modify your registered information, we may require you to submit some documentation.
For changing your E-mail address, please, send the required information mentioned above to our customer support.
In case you need to change your address, you have to send your ID including your picture and residential address to our customer support via E-mail or fax.
Once you have sent a copy of your ID, we do not require you to submit it again.

3. What can I do if I can not sign in?

A: First of all, please, check again that you have typed your correct user ID and password.
If you have entered an incorrect password several times, your account will be automatically blocked.
To unblock the account, please, send the required information presented above to our customer support. When your identity is established, your account will be reactivated and a new password will be given to you.

4. How can I secede from the membership?

A: If you want to secede from the membership, please, send the required information presented above to our customer support.
A customer who does not have any deposit transaction record must send a true copy of ID which includes their picture and residential address to our customer support.
      If you cannot find your question in the FAQ’s, please, contact our customer support.

 

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