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HOME > Customer Suppor > FAQ > Personal Information |
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To change any personal information, you are required to establish your identity for security in accordance with the customers' privacy policy of 777BabyCasino. |
| ※Required information to establish one's identity |
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How can I change my passwords? |
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It is NOT possible for the customer him/herself to change his/her passwords.
For the security of your personal information, please, kindly send the required information presented above to our customer support.
When your identity is established, customer support will issue a new passwords immediately.
If you sign in with the new passwords, now you can change the passwords as your wish.
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How can I modify my registered information? |
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To modify your registered information, we may require you to submit some document.
For changing your E-mail address, please, send the required information presented above to our customer support.
In case you need to change your address, you have to send your ID included your picture and the address to our customer support via E-mail or fax.
Once you have sent your copy of ID, we do not require you to submit it again.
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What can I do if I can not sign in? |
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First of all, please, check again that you have typed your correct ID and the passwords.
In case you have entered incorrect passwords several times, your account will be automatically blocked.
To unblock the account, please, send the required information presented above to our customer support. When your identity is established, your account will be reactivated and a new passwords will be given to you.
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How can I secede from the membership? |
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If you want to secede from the membership, please, send the required information presented above to our customer support.
A customer who does not have any deposit transaction record must send his/her true copy of ID included his/her picture and the address to our customer support.
If you cannot find your question in FAQ, please, contact our customer support.
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